A deposit of 50% must be received for all projects and orders prior to the commencement of work.
This deposit is non-refundable.
Balance due prior to dispatch. No goods will be dispatched before full payment has been received.
All goods remain the property of Volker Haug until payment is received in full.
Deposits and payments made via electronic transfer or cheque must reference the Volker Haug invoice number. Please forward proof of electronic deposits via post or email.
A late payment fee of 2% calculated monthly shall be applied to any late invoice amount. A payment is deemed late 14 days after the request for the final payment is made.
A storage fee of 1% of the value of goods per month or $100 per week (whichever is higher) is payable for any goods which cannot be shipped due to client-related delays.
Payments made by Visa or Mastercard will attract a 2% surcharge.